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What a 90-Day Replacement Guarantee Protects You From

The Kadia Team
What a 90-Day Replacement Guarantee Protects You From

A Mis-Hire Costs More Than the Salary

A bad hire drains more than a paycheck. It drains the ramp time of whoever trained them, the momentum of the project they were on, and the time it takes to run the same search a second time. A staffing partner who treats a replacement guarantee as a footnote is telling a brand something about how they source in the first place.

Why the Guarantee Changes Sourcing Behavior

A recruiter with no skin in the outcome optimizes for one thing: filling the role fast. A recruiter on the hook for 90 days optimizes for a different outcome: a candidate still delivering in month four. That single incentive shift changes who makes it onto a shortlist before a brand ever sees a resume.

Ask a staffing partner how many of their placements trigger a replacement clause. A partner confident in that number will share it. A partner without an answer is guessing at their own quality, which means a brand is guessing too.

What Counts as a Valid Replacement Case

A strong guarantee spells out what triggers it: performance below an agreed standard, a skills mismatch from the original role description, or a departure within the window through no fault of the brand. A vague guarantee that only covers no-shows or fraud protects almost nothing, because those cases are rare regardless of who does the sourcing.

Payroll Complexity Is a Separate Risk

Hiring across borders often means new legal entities, new compliance obligations, and a new payroll system for every country a brand hires in. Kadia Talent keeps contractors on Kadia's own payroll, so a brand can hire the best candidate for a role regardless of where that person lives, without opening an entity to do it. Paired with the 90-day guarantee, both the hiring risk and the compliance risk sit with the staffing partner instead of the brand.

What to Look for Beyond the Guarantee

A replacement guarantee is one signal among several. Time to first candidate matters as much: a partner that takes six weeks to produce a shortlist has already cost a brand a quarter of the guarantee window before the clock starts. Kadia commits to a first candidate within 48 hours, across roles from remote support functions to executive placements, so the guarantee window protects time a brand hasn't already lost to a slow search.